Now Hiring - Sales Support Representative in Wayne, NJ

Sales Support Representative

Wayne, NJ

Together we can make a difference

At Getinge we are dedicated and passionate about helping our customers save lives and ensure excellent care. We provide innovations for operating rooms, intensive-care units, sterilization departments and for life science companies and institutions. Our portfolio combines well-known product brands such as Maquet, Pulsion, Atrium, Lancer, and Data scope – just to name a few.

A career at Getinge will provide career opportunities that both inspire and challenge. Here, you can make a difference every day.

The Sales Support Representative ensures timely and accurate order processing of Capital equipment, customer specific and disposable orders from the time of receipt to final billing to customer. The position supports both internal and external customers, and acts as a liaison between the customer and multiple internal Getinge departments. In addition to order processing, the position assists in resolving any logistics and billing issues. The position may be asked to support data analysis and trend analysis to support management with process optimization and business process reviews. Furthermore, the position assists in training of new and/or lesser-experienced team members.

The Ideal Candidate Will Be Responsible For:

• Handling complex customer inquiries and receive, review, and process purchase orders.
• Delivering revenue backlog in full and uses SAP to manage inventory levels to process/ track purchase orders.
• Creating supplier purchase orders and ensure timely and accurate delivery distribution.
• Preventing slippage by examining backlog, operations logs, etc.
• Ensuring on-time delivery of customer orders and manage logistics of shipments based on customer needs.
• Ensuring seamless importation of inventory by working with Import/Export Compliance Specialist.
• Carrying out billing and reporting activities in accordance with customer requirements.
• Acting as a liaison between Sales, Service, and Finance teams, Supply Chain, Credit and Collections, Demo and Returns, Warehouse as well as Customers and Vendors.
• Interface with factory and Supply Chain logistics to ensure that the correct equipment configurations are ordered.
• Creating and processing service Orders for installation.
• Responsible for processing demo related orders.
• Responsible for processing the trade-in order process and ensure install base is updated.
• Responsible for creating return authorizations, credit memos and debit memos within company guidelines.
• Responsible for running open order reports and providing monthly order demand for allocation.
• Performing other related duties and special projects as required or assigned.

The Ideal Candidate Must Have:

• Bachelor’s degree or an equivalent combination of education and relevant work experience.
• A minimum 2 years of related experience with a good understanding of specified functional area.
• A minimum 2 years full Cycle Customer Service and Sales Order Management or Supply Chain experience.
• A minimum of 2 years’ SAP experience or equivalent ERP System.
• Understanding of the logistics business cycle and experienced in Reverse Logistics Functions.
• Understanding of Purchase orders and their legality.
• Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently in a fast-paced and rapidly changing environment.
• Intermediate skills in Microsoft Excel, Word, PowerPoint and Outlook.
• Available to work on various company holidays and closings when business needs require.

Excellent Opportunity to join an industry leader! Excellent Benefits!... Dental, Health, Vision, Life and 401(k) and more!

Interested candidates please send your resume.

Getinge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.

We look forward to receiving your application. If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application. We hope you will join us on our journey to become the world’s most desired medtech company.

INDMV

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday

Work Location: One location